Current Issues of Project Management Office at PT Solusi Telecom

Rendy Cahyadi, Aries Firman


This qualitative research is conducted to discover which PMO model is suitable for Solusi Telecom, an Indonesian based telecommunication operator. The study identifies that desirable PMO should be able to: integrate corporate portfolio, standardize project management methodology, rollout project management tools, improve communication, grant complete oversight, and empower PMO leadership. Analysis on the suitable PMO model is conducted by using PMO Maturity Cube theoretical framework as a basis, which shows the suitable PMO model for Solusi Telecom is corporate scope and the combination of three roles: operational, strategic, and tactical with varying maturity level for each role. By applying this model, it is expected that the project performance is increased, which may increase revenue generation capability and improve employee productivity.

Full Text:



Annual Report - PT. Solusi Telecom, tbk. 2018. Creswell, John W. (2014). Research Design Fourth Edition. California: SAGE Publications. Ferryzal. (2018). Implementation of Project Monitoring & Controlling to Improve Time Performance in Project Management Case: BTS Blank Spot Project. Bandung: Institut Teknologi Bandung. Giraudo, L. & Monaldi, E. (2015). PMO evolution: from the origin to the future. Paper presented at PMI® Global Congress 2015—EMEA, London, England. Newtown Square, Project Management Institute. Retrieved from [Accessed on 27 March 2020] Haryono, Rayi Prastiti. (2019). Proposed Project Management Office; Case Study of PT. Telekomunikasi Indonesia, tbk Divre iii. Bandung: Institut Teknologi Bandung. Hurt, M., & Thomas, J. L. (2009). Building value through sustainable project management offices. Project Management Journal, 40(1), 55–72. Retrieved from [Accessed on 27 March 2020] Pinto, A. (2010). The PMO Maturity Cube, a Project Management Office Maturity Model. Washington D.C: PMI Research and Education Congress. Pinto, A. (2012). How to assess the maturity of a PMO. Paper presented at PMI® Global Congress 2012—North America, Vancouver, British Columbia, Canada. Newtown Square, PA: Project Management Institute. Retrieved from [Accessed on 27 March 2020] Project Management Institute, Publisher. (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) Sixth Edition. Newtown Square: Project Management Institute Wahyuni, Henny. (2012). Project Management Maturity Analysis As a Framework to Move Forward to Best Practices: The Case of Group Programs & Projects Management at PT XYZ. Bandung: Institut Teknologi Bandung.



  • There are currently no refbacks.

Copyright (c) 2021 Rendy Cahyadi, Aries Firman

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Published by :

AIBPM Publisher

Editorial Office:

Association of International Business and Professional Management (AIBPM) JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
 +62 341 366222



Kuwait University
Prof Majdi Anwar Quatinah (Advisor)
Jamal Abdul Nasser St, Kuwait

ISSN 2622-0989 (Print)
ISSN: 2621-993X  (Online)